Frequently Asked Questions
We’re covering our most asked questions. We’ll answer all your top questions in the list below.
HOW LONG WILL MY UNIT LAST?
Laid By Mimi Galore units will typically last several years with proper maintenance. It is important to note that lace can be replaced periodically to prolong longevity.
Hair Life Span:
Raw Chinese units and extensions (virgin) will last 5 years.
Raw Vietnamese, Raw Cambodian and extensions will last more than 5 years.
HOW DO I PLACE A CUSTOM UNIT ORDER?
Custom unit order inquiries can be sent through the custom wig order form on our website. You will be contacted within 24-48 hours by your preferred method (text or email) regarding your submission with a quote for the final amount. The final amount must be paid in full prior to order production once invoice is sent. The customer authorization form must be filled out as well.
Please ensure that you are providing the correct head measurements as we are not responsible for incorrect fittings.
WHEN WILL I RECEIVE MY UNIT?
Full production time takes 7-21 business days after order is placed. However, this can change due to the volume of orders received which will be specified. Please allow 3-10+ business days according to your shipping location to receive custom units.
For ready to ship units, it is ready to be sent out after order processing times are completed (1-2 business days). Please allow standard shipping times to your destination.
REFUNDS/EXCHANGES?
Refunds are only provided if a unit is not worn, hair is not altered, the lace is still intact and the hair tag is still attached. Hair extensions and lace products are final sale. Online courses and digital products are final sale and are prohibited to be distributed or resold. Exchanges are not provided for all products.
Please contact us at laidbymimigalore@gmail.com for any further questions.
CAN THESE UNITS BE WORN GLUELESS?
These units can be worn glueless due to the adjustable wig band attached and its customized fit. Please adjust the band to your level of comfort and security.
WHAT IS DENSITY?
Density refers to the amount of fullness or thickness. Each hair bundle weighs around 100-105 grams.
Our units are 200% density (3 bundles) or 250% density (4 bundles). Bob units are 150%-180% density (1 bundle-2 bundles).
HOW MANY HAIR BUNDLES SHOULD I BUY?
We recommend the following:
10"-12": 1 bundle
14"-16": 2 bundles
18"-28": 3 bundles
30"~: 4 bundles
Please note that you can always add an extra hair bundle for desired fullness. Additionally, for bob units, we recommend ordering 2" to 4" more and different lengths (ie. 12" and 14") to achieve desired look.
CAN I MAKE A CHANGE TO MY ORDER?
After an order is placed, no changes can be made in terms of length and colour. The only changes that will be applied are styling such as parting (middle, left side or right side).
HOW DO I TAKE MY HEAD MEASUREMENTS?
Here is a head measurement chart for wigs:
The 4 main measurements needed are circumference, front to nape, ear to ear over the top and nape of neck. Please provide your exact measurements for custom units unless you prefer standard sizes (ie. small, medium and large)
Didn't find what you were looking for? Feel free to contact us at any time!